A proof of purchase may be requested based on your situation. FIND YOUR PLAN For access to features such as Make a Payment and File a Service request, we'll need to look up your plan information FIND Use Global Contract ID Instead Filing your Service Request is as easy as 1, 2, 3. Start by finding your plan and we'll get you on your way. If you purchased Webroot from another vendor, send a message to Webroot Support for assistance, including in your message where you purchased Webroot from and the part of the keycode that remained intact. Having a problem with your product Don't worry. Not able to find a WBR code? If you purchased Webroot at Best Buy, call Best Buy at 1-88. Be sure to mention your subscription software through Best Buy. Just use their website to search for how to find your product key code: Answered by 11B33T 2 years ago Verified Purchase Helpful ( 1) Unhelpful ( 0) Report If you purchased a device online, the code is emailed to you. With that code, they will be able to provide you with your keycode.įor any future technical support or subscription questions, we recommend you contact Best Buy with one of the options above. Once you have that code, contact Best Buy through their website at, or via telephone at 1-88. Be sure to include that WBR code in your message. If you have this WBR code, this means that you are enrolled in a subscription based service through Best Buy, which entitles you to free technical support on your Webroot product through Geek Squad. Last year I complained about the BestBuy Webroot renewal process. This WBR code can also be found near the bottom of your Best Buy receipt from when you first obtained the software. Answer Webroot wants to ensure that your PC is protected from ongoing security threats. This is usually located near a barcode on the box. If your keycode ripped or tore when peeling the sticker off the back of the box, check the back of the box for a code starting with WBR. This solution addresses Webroot SecureAnywhere
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